What should I do if I’m worried about a community member?
To start, provide an empathetic ear, and let them know you’re sorry to hear that they’re struggling and glad that they’re opening up. As soon as it feels appropriate, redirect the conversation towards connecting them to the support they need.
How can I guide someone to find support?
Ask if there is a trusted adult in their in-person life who they may be able to open up to.
If they do not have anyone and you are concerned for their safety or well-being, encourage them to reach out to https://www.crisistextline.org to talk to someone about what they’re going through and get support.
If the person is in the US and you are worried they’re in a serious crisis, you can also encourage them to call 988 for immediate support over the phone.
If they continue to talk to you about it and you’re not comfortable with this, feel free to privately share it with our safety team (schoolhouse.world/report), so we can help redirect them to get support elsewhere.
If the person is about to seriously or irreversibly hurt themselves and they’re unwilling to get help, please call 911 or their country's local law enforcement to get help ensuring their safety.